You have a history of where it all began and now its just going to be about where we are at or where we are going.
Tim took some mental health time for a while and when the time was right. He took a job in PA. He was brought in to run a used car store that had a few other new car stores in the company. When you walked in through the doors it was shabby without the chic, but was actually the "diamond in the ruff".
The team spirit was noticeable and it was known company wide if you messed with one of his sales people. You would be hearing from Tim. While managing, Tim is a firm believer about having fun while you work. He ran a loose show room and did not feel the need to nit pick or micro manage his team. They knew he has a thing about the way the lot looked and once they learned his way. They did it without being told. They also knew he used Yellow Balloons only and what days he wanted them out. The team quickly learned his quirks as he learned theirs and it was a great mix. I often said it was like Pooh's Corner. (personality wise).
Don't get me wrong he does get snarly at times and is very direct and to the point, but at the end of the day. That person on the other end has been brought to another level of being the best sales person he or she can be. The one person in mind is a young girl that is a few years older than our daughter. He warned her working with him is not and will not be a picnic and if she survives. She will be trained the right way. Her 3rd month there (I think give or take) she had the highest grosses in the company for the month. She sense left the company is working some place else and is a friend of our family. Another Super Star (his mind for sure) was working with Tim on the desk and learning to do other things to keep his wandering brain busy.
The behind the scene was not as cohesive as one would have thought and as a result he and I agreed he would resign. On the outside one would think okay no big deal, but Tim resigning is a huge deal. The team he built to be a tight cohesive unit is now again without a manager that they came to depend on and more importantly trust.
Ignorance just amazes me. You have a manager that has taken a used car store to strong numbers and high grosses sense the day he got there. He broke the company records several times and made more money for that store than it has ever been made to date. Yet, the "charges" to be was trying to figure out how to cut his bonus plan after they paid him a rather large bonus. Let me break this down to cause and effect that not one owner has ever considered.
Owner changes Managers pay plan = manager works same long hours for less money = unhappy manager +unhappy wife/family+ change of life style+ inability to pay bills =stress. The choice is do the same job with great results but go backwards financially for less pay or resign.
By resigning it causes deals bought declined+sales team make less money+not being able to pay their bills+unhappy wife/husband+stress=Stay or go.
Then you factor in the decrease of cars sold slows down service and detail which starts another whole cycle of people making less and either.
Oh and can't forget the Wholesalers....They lose money with less cars to buy from a place they bought from weekly.
They often talk about the circle of life....well this is the circle of the car business.............If it isn't broke don't flipping fix it~~~
From a woman's stand point it reminds me of the Pretty Woman movie where they wouldn't wait on her because of the way she was dressed. Then later she comes back spiffy with a fist full of money....and they then wanted to help her. She reminded them of how they treated her and reminded them they worked on commission.............and said, "Big Mistake, Huge."
Just saying.
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